INTEGRATING BUSINESS INFORMATION SYSTEMS IN PUBLIC HEALTH NUTRITION PROGRAMS: CHALLENGES AND OPPORTUNITIES

Abstract

The integration of Business Information Systems (BIS) into public health nutrition programs offers significant potential to enhance efficiency, data management, and decision-making processes. This study explores the multifaceted challenges and opportunities associated with BIS integration, employing a qualitative approach to gather in-depth insights from key stakeholders, including program managers, policymakers, healthcare professionals, IT specialists, and beneficiaries. Technical challenges, such as system interoperability and data privacy concerns, emerged as major barriers, necessitating the development of standardized protocols and robust security measures. Organizational resistance to change and the need for extensive training and capacity-building were also identified as significant obstacles. Socio-cultural challenges, including variability in technological literacy and trust in digital systems, further complicate the integration process. Despite these challenges, the study highlights substantial benefits of BIS integration, including improved data management and analytics, enhanced program efficiency, and better resource allocation. These advantages facilitate more informed decision-making, timely interventions, and optimized resource use, ultimately improving the effectiveness of public health nutrition programs. The findings provide valuable insights for policymakers, healthcare professionals, and IT specialists, offering guidance for enhancing BIS adoption and utilization to achieve better health outcomes. Future research should continue to explore these challenges and opportunities in diverse settings to build a comprehensive body of knowledge on BIS integration in public health contexts.